Frequently Asked Questions

1. What types of accommodations are available at the resort?
We offer a range of glamping accommodations, including luxury dome tents all equipped with comfortable amenities to enhance your stay.

2. How can I make a reservation?
You can book directly through our website and Facebook. Please note that a reservation is only confirmed once the required down payment is made.

3. What is included in the pictorial booking price?
Our booking price includes accommodations, entrance fees for up to 10 people, and electricity for styling tools.

4. Is there a refund policy?
We do not offer refunds for advance payments. However, we can accommodate scheduling changes and apply your payment to a new reservation.

5. Are children allowed at the resort?
Yes, we are a family-friendly resort, and children are more than welcome! Please ensure they are supervised at all times, especially during activities like fruit picking or ATV rides.

6. What activities are available at the resort?
We offer a variety of activities, including fruit picking, ATV rides, biking, guided farm tours, and more. Seasonal activities may also be available, so be sure to check with us during your stay.

7. What should I bring for my stay?
We recommend bringing comfortable outdoor clothing, closed-toe shoes, sun protection (hats, sunscreen), and any personal essentials. Towels are provided in all accommodations.

8. Can I bring my own food and drinks?
Yes, you are welcome to bring your own food and drinks. We will offer a range of locally sourced meals and snacks at our on-site dining facilities very soon!

9. Are pets allowed?
At the moment, pets are not allowed at the resort to ensure the comfort of all guests and the safety of our farm animals.

10. What is your policy on photography and drones?
Guests are welcome to take personal photos and videos for their own use. However, professional photography or drone usage requires prior approval from management and may incur additional fees.

11. Is Wi-Fi available at the resort?
Yes, we offer Wi-Fi in the common areas of the resort, but it is not complimentary and requires purchase.

12. What is the check-in and check-out time?
Check-in is at [2PM], and check-out is at [12NN]. If you need flexibility, please contact us ahead of time, and we’ll do our best to accommodate your needs.

13. Are day-use visitors allowed?
Yes, we welcome day-use visitors! They are required to pay the day-use entrance fee and can enjoy the resort’s amenities and activities during their visit.

14. What safety measures are in place for guests?
We prioritize the safety of our guests and staff. All activities are supervised by trained personnel, and we provide safety equipment where needed (e.g., helmets for ATVs). First-aid services are also available on-site.

15. Can I modify my reservation?
Yes, we allow modifications to your reservation, subject to availability. Please inform us as early as possible to accommodate your changes.